We built Bi369 AI from the ground up with security at every layer. Your business data is protected by enterprise-grade infrastructure, strict access controls, and continuous monitoring.
Every layer of the platform is designed to keep your data safe.
All data is encrypted at rest using AES-256 and in transit using TLS 1.3. Database backups are encrypted separately.
Each customer's data is logically isolated at both the application and database level. No cross-tenant data access is possible.
Your data is backed up every 6 hours with point-in-time recovery available for the last 30 days.
Granular permission controls let you restrict what each user can see and do across every module.
Every data change, login, and permission modification is logged with a full audit trail accessible to admins.
Automated anomaly detection flags unusual access patterns. Suspicious activity triggers immediate alerts and optional account lockout.
We support your compliance obligations, wherever you operate.
We act as a data processor under GDPR. We sign Data Processing Agreements (DPAs) with all customers. Your users have the right to access, correct, and delete their data.
Export all your data at any time from Settings → Data Export. We provide a complete JSON export of all records across every module.
Request full data deletion at account closure. All data is permanently deleted within 30 days, with written confirmation.
Our platform uses only functional and analytics cookies. We do not sell or share data with advertising networks.
0 major incidents in the last 90 days
Point-in-time recovery: last 30 days
Live status at status.bi369.com
Data is stored in AWS data centers in the United States (us-east-1) with optional replication to the EU (eu-west-1) for Enterprise customers.
Only a small number of senior engineers with explicit business need can access customer data, and only with full audit logging. We never access customer data for sales or marketing purposes.
Yes. Security researchers can report vulnerabilities at security@bi369.com. We review and respond within 48 hours, and reward valid critical findings.
We commit to 99.9% monthly uptime for Pro and Enterprise customers. Historical uptime is published at status.bi369.com.
Yes. SAML 2.0 and OIDC-based SSO are available on the Enterprise plan, supporting providers like Okta, Azure AD, and Google Workspace.
Our team is happy to walk you through our security practices, sign a DPA, or provide a security questionnaire response.
Contact our team